Once an event has been reported it will trigger a set of workflow steps. These are automated steps that must be completed.
Before updating an event please ensure you fully understand your organisation's incident and risk management policy.
If you have been assigned a step within a reported event, it will be flagging to you on your dashboard under My Tasks.
Click into the event from this page to view the details submitted and to action your assigned steps.
You will now be taken to the event details page. Here you can see the event information, along with the current steps assigned.
You can view a summary of everything submitted so far by selecting the Overview tab on the event table.
If there is anything within any of the tabs on this table, this is indicated by a number.
To view the information within any of these tabs, simply click into them from this table.
To action any steps assigned to you, click to the Workflow tab on the event table, click into the step that you are required to action and complete the required information
How an event is set up is determined by your organisation, so every event will differ. Some events may reveal a number of steps that need to be completed, each of which can be actioned in any order as appropriate. For some events, the next step may not be revealed until the preceding step has been completed.
To complete the event simply continue to complete the steps as they reveal. Ensure that you complete these within the given due date to avoid them becoming Overdue.